Fb77 Terms & Conditions — Malaysia Betting Platform Rules

1. Definitions & Interpretations

In this fb77 Terms & Conditions document, the following words and expressions carry the meanings as defined below:

• "Platform" or "fb77" refers to the fb77.cash website and all services, games, and features available on it.
• "Member" or "User" refers to any individual who has registered an account on the fb77 platform.
• "Real Money" refers to the balance in a member's account that can be used for gameplay and withdrawn.
• "Bonus Funds" refers to credits granted by fb77 through promotional programmes, subject to wagering requirements.
• "Betting Terms" (wagering requirement) refers to the total amount that must be wagered before a bonus can be converted to real funds.
• "Game" refers to all games available on the fb77 platform, including slots, table games, Live Casino, poker, and Sports Betting.
• "Transaction" refers to any deposit, withdrawal, wagering, or fund transfer activity on the platform.

2. Eligibility & Registration

To register for and use the fb77 platform, you must meet all of the following requirements without exception:

• Be at least 18 years of age on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not listed as an individual excluded from betting platforms by any relevant authority.
• Provide accurate, truthful, and current personal information during registration — your full name, phone number, date of birth, and email address must all be valid.
• Understanding and accepting that use of this platform is entirely at your own risk and discretion.

Fb77 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time to verify member information. Documents that may be requested include a copy of your Malaysian Identity Card (MyKad), bank statement, or proof of current address. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

3. User Account

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) active account on the fb77 platform at any one time. Opening multiple accounts with the intent of claiming bonuses or circumventing restrictions is prohibited and will result in the termination of all associated accounts and forfeiture of balances.

3.2 Account Security

You are solely responsible for keeping your login credentials confidential. fb77 will never request your password via email, Live Chat, or any other communication channel. You must notify fb77 immediately if you suspect that your account has been accessed by an unauthorised party.

3.3 Account Information

It is the member's responsibility to ensure that all account information is kept up to date. Failure to update your phone number or email address may affect transaction verification and the security of your account.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

Fb77 accepts deposits and withdrawals via Malaysian local payment methods only. Supported methods are as follows:

4.2 Withdrawal Requirements

To process a withdrawal, your account must have completed KYC verification. First-time withdrawals require a longer processing time (up to 24 hours) due to additional security checks. The chosen withdrawal method must match or correspond to the deposit method used. Any withdrawal that raises suspicion may be held for a security review.

4.3 Withdrawal Limits

Withdrawal limits are determined by your VIP level. The minimum withdrawal is RM30 for all members. The daily withdrawal limit for standard members is RM10,000, while VIP members enjoy higher limits depending on their membership tier.

5. Bonuses & Promotions

All bonuses and promotions offered by fb77 are subject to the specific terms and conditions stated in each offer. However, the following general rules apply to all fb77 bonus programmes:

• The welcome bonus may only be claimed once by each eligible new member.
• The wagering requirement applicable to each bonus is stated in the specific promotion's terms — typically between 10x and 30x the bonus value.
• Bonus funds may not be used for Sports Betting unless explicitly stated in the relevant promotion's terms.
• Fb77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Members found to be abusing the bonus system — including opening multiple accounts to claim bonuses repeatedly — will forfeit all bonuses and may be permanently banned from the platform.
• The weekly cashback bonus is calculated based on net losses over a seven-day period and credited every Monday.
• Any unused bonus will expire automatically 30 days from the date of crediting.

6. Game Rules

All games on the fb77 platform — including slots, live table games such as Baccarat and Blackjack, poker, and Sports Betting on the Malaysia Super League as well as the EPL — are subject to their respective game rules, which can be found in the help section of each game.

6.1 Game Results

All game results are final once a round is completed. Any dispute regarding an incorrect result must be reported within 24 hours of the round in question, together with the relevant round ID.

6.2 Technical Disruptions

In the event of a technical disruption or disconnection during gameplay, fb77 will refer to server logs to determine the valid outcome. Any bets placed prior to the disruption will be settled based on the records stored. fb77 is not liable for disruptions resulting from connectivity issues on the player's end.

6.3 Sports Betting

All confirmed sports bets are final and cannot be cancelled except under circumstances explicitly specified (such as match cancellation). The odds displayed at the time a bet is placed are the odds that apply, even if the odds subsequently change.

7. Prohibited Activities

The following activities are strictly prohibited on the fb77 platform and may result in immediate account termination and forfeiture of balance:

• Opening more than one account using the same or different personal details.
• Using automated software, bots, or any tools that manipulate game outcomes.
• Colluding with other members to gain an unfair advantage in poker or table games.
• Using another person's credit card or bank account without authorisation to make a deposit.
• Any form of money laundering or use of the platform for illegal activities.
• Abusing the bonus system through cross-account hedge betting.
• Spreading false or defamatory information about fb77 on any public platform.
• Attempting to hack, breach, or compromise the security of fb77's systems.

8. Account Suspension & Termination

Fb77 reserves the right to suspend or terminate any member's account for the following reasons:

• Violation of any provision under these Terms & Conditions.
• Failure to verify your identity within the stipulated timeframe.
• Activity indicating fraudulent intent or malicious behaviour toward the platform or other members.
• Upon request by a lawful authority.
• A voluntary request by the member to close their own account.

In the event of a suspension, any real money balance (funds not commingled with bonuses that have not yet met the wagering requirements) will be returned to the member once the investigation is concluded, unless there is evidence of fraud or a serious breach. The investigation process may take up to 30 working days.

9. Limitation of Liability

To the extent permitted by applicable law, fb77 shall not be liable for:

• Any financial losses incurred as a result of using the platform, including betting losses.
• Service disruptions caused by factors beyond fb77's control, including natural disasters, third-party cyberattacks, or national internet infrastructure outages.
• Data loss resulting from user error or failure of the user's device.
• Indirect, incidental, or consequential losses arising from the use of the platform.

Fb77's maximum liability to any member under any circumstances is limited to the total amount deposited by that member in the 30 days preceding the relevant claim.

10. Responsible Gaming

Fb77 genuinely cares about the well-being of our members. The fb77 platform provides the following tools to help members manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Play Time Limit: Set reminders or time limits for your gaming sessions.
• Self-Exclusion: Request a temporary account suspension for 24 hours, 7 days, 30 days, or permanently.
• Reality Check Receive periodic reminders about the duration and amount you have wagered.

If you or someone you know is struggling with a gambling-related issue, please contact the fb77 support team or visit our Responsible Gaming us for further support information.

11. Privacy Policy

The collection, use, and protection of your personal data by fb77 is subject to our Privacy Policy which is set out separately. By accepting these Terms & Conditions, you also agree to the fb77 Privacy Policy. Your data will not be sold or shared with third parties for marketing purposes without your consent.

12. Amendments to Terms & Conditions

Fb77 reserves the right to modify, add, or amend any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. fb77 will endeavour to notify members of material changes via email or in-platform notifications. Continued use of the fb77 platform after amendments are published constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which fb77 is registered and licensed. Any dispute arising from or relating to these Terms & Conditions shall be resolved through binding arbitration conducted under the rules of a recognised arbitration body. Members agree not to bring any class action lawsuit against fb77.

14. Contact Us

If you have any questions, concerns, or complaints regarding fb77's Terms & Conditions, you may reach us through the following channels:

• Live Chat: Available 24/7 at the bottom corner of the fb77 platform
• Email: support@fb77.cash
• FAQ: Visit our FAQ page

Fb77's Malaysian-speaking support team is available to assist you at all times. We are committed to responding to all enquiries within 24 hours.