Fb77 takes the privacy and security of every member's personal data seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your information as a player on the fb77 platform.
Six core pillars of data protection that fb77 upholds to safeguard the privacy of every Malaysian player
All data transmitted between your device and fb77's servers is protected by 256-bit SSL encryption — the same technology used by leading Malaysian banks to secure online transactions.
Your personal data is stored on servers protected by multi-layered firewalls with restricted access. Only authorised fb77 personnel are permitted to access sensitive data, and every access is logged for audit purposes.
Fb77 does not sell, rent, or share your personal data with third parties for marketing purposes. Your information belongs to you — fb77 uses it only to operate the platform and improve your experience.
As an fb77 member, you have the right to access, correct, download, or request deletion of your personal data at any time. Simply submit a request to our support team and we will process it within 14 business days.
Fb77 uses cookies solely to enhance platform functionality and the user experience. You have the option to manage your cookie settings. Third-party analytics cookies are only used in aggregate, anonymous form.
Fb77's Privacy Policy is built on the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We keep this policy up to date in line with the latest legal developments.
Important Note: This Privacy Policy describes fb77's data protection practices and applies to all users of the fb77.cash platform. By using our platform, you agree to the collection and use of information as described in this document.
Fb77 is an online betting and casino platform operating under a valid international licence, serving more than 500,000 registered members across Malaysia. Trusted by Malaysian players since 2018, fb77 understands that your trust is the most valuable asset we hold.
This fb77 Privacy Policy sets out our commitment to protecting your personal information. We operate in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. Every decision we make regarding your data is grounded in the principles of transparency, fairness, and accountability.
This Privacy Policy explains the types of data we collect when you register an fb77 account, make a deposit via Touch 'n Go eWallet, DuitNow, or FPX, play slots, table games, or place sports bets — and how that data is used to enhance your experience on our platform.
Fb77 only collects data necessary to operate the platform securely and meet legal requirements. The following are categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Mandatory (KYC) |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account numbers, deposit/withdrawal transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game records, betting history, session duration | Automatic |
| Communication Data | Live Chat records, support emails, complaints | Where applicable |
Fb77 collects your personal data through the following methods:
When you register an fb77 account, you provide basic information such as your name, email, and phone number. During the KYC verification process, you will be asked to upload a copy of your MyKad or other supporting documents. Whenever you contact our support team, those communications are also recorded for quality and compliance purposes.
When you browse the fb77 platform, our systems automatically log technical data including your IP address, device type, and in-platform activity records. This data helps us detect suspicious login attempts and protect your account from unauthorised access.
In certain cases, fb77 may receive additional information about you from payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (including Maybank2u and CIMB Clicks) for transaction verification purposes. This data is used solely to ensure the security of your financial transactions.
Fb77 uses your personal data solely for legitimate and transparent purposes. The main purposes are as follows:
✅ fb77 Guarantee: We do not use your data for third-party marketing without your explicit consent. Any use of data beyond the scope outlined above will require your additional consent.
Fb77 does not sell your personal data. However, in the limited situations below, we may share your data with trusted third parties:
All third parties who receive your data are required to uphold data protection standards equivalent to or exceeding those of fb77. Data is shared only to the extent necessary for the stated purposes.
Fb77 consistently invests in the latest security infrastructure to protect our members' personal data. Our security measures include:
🔐 Important: While fb77 takes all reasonable precautions, no security system is entirely foolproof. You play an important role too — always use a strong, unique password for your fb77 account and never share your login credentials with anyone.
Fb77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods.
Cookies are small text files stored in your browser when you visit the fb77 platform. They help us remember your preferences, maintain your login session, and understand how you use our platform so we can continue to improve it.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the fb77 platform. For a full guide on managing cookies in popular browsers such as Chrome, Firefox, and Safari, please refer to the help section of the respective browser.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights regarding your personal data held by fb77:
You have the right to request a copy of the personal data fb77 holds about you. We will provide the information in a readable format within 14 business days.
If any of your data is inaccurate or out of date, you have the right to request a correction. You can update most information directly from your fb77 account settings.
You may request the deletion of your personal data, subject to the legal retention obligations set out in Section 7. Requests will be processed within 30 days.
You have the right to object to the processing of your data for specific purposes such as direct marketing. Contact us and we will honour your objection promptly.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service if desired.
Under certain circumstances, you may request fb77 to restrict the processing of your data while a related issue is being resolved or reviewed.
To exercise any of the rights above, please contact us by email at privacy@fb77.cash or via the fb77 platform's Live Chat. Please have your account number and identity verification ready to facilitate the processing of your request.
The fb77 platform is strictly for individuals aged 18 and above. fb77 does not knowingly collect any personal data from minors. Should we discover that a minor's data has been collected without consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at support@fb77.cash.
Fb77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. You will be notified of any material amendments via your registered email or an in-platform notification at least 14 days before they take effect. Continued use of the fb77 platform after the effective date of any amendment constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding fb77's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
We are committed to responding to all privacy-related enquiries within 3 business days. For complaints requiring thorough investigation, we will provide a status update within 14 business days of receiving the complaint.
Fb77 safeguards your privacy with cutting-edge technology. Create an account today and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 players in Malaysia.